— Liz Panzarella, Office ManagerThe personal attention you and your team brought to our company was unprecedented. When our language barriers were challenged Brio took on that issue and was able to write up a translation so that all of our employees had a clear understanding of their benefits. Your dedication to your clients is truly impressive..
The Administrator Level access manages new and open enrollment, participant data changes, terminations (including a complete COBRA notification, billing and collection module and HIPAA compliance), invoicing of all core and voluntary benefits and can produce over 50 standard reports as well as unlimited custom reports.
The Client Level access is assigned by the administrator. Clients communicate new hires, terminations and data changes (such as compensation) directly to the administrator. The Human Resources Department maintains control and may be assigned access to the reporting package at their business site.
The Employee Level access allows each participant to view details of their coverage online (including costs), search for in-network doctors and check the status of their pending claim reimbursement. Participants also enroll in benefit plans, print benefit ID cards, make benefit changes as well as communicate their Open Enrollment selections. They can indicate changes in their personal lives such as address or life status.